Brookdale New Hope

Brookdale New Hope is a North Carolina-licensed adult care home (license HAL-036-013) in Gastonia with 86 beds. Below is its public state record — license, star-rating history, posted inspections and penalties — plus local cost context and what to ask on a tour.

Is Brookdale New Hope licensed in North Carolina?

Yes. Brookdale New Hope holds North Carolina adult care home license HAL-036-013 from the DHSR Adult Care Licensure Section and appears on the state's current licensed listing, with 86 beds at 1680 South New Hope Road in Gastonia. Its 86 licensed beds rank 4th of 11 adult care homes in Gaston County by size.

The licensee of record is Southern Assisted Living, LLC. An adult care home is North Carolina's assisted living license: personal care, medication administration and supervision under 10A NCAC 13F — not 24-hour skilled nursing, which requires a nursing home license under 10A NCAC 13D.

What star rating does North Carolina give Brookdale New Hope?

Brookdale New Hope's current DHSR star rating is three stars (score 91.50), issued March 13, 2025 after a annual inspection. The previous rating was also three stars.

North Carolina rates every adult care home 0-4 stars from inspection points (100 base points, plus merits for rule-exceeding performance and minus demerits for violations); four stars requires 100+ points on two consecutive annual surveys. In Gaston County, 5 of 11 rated adult care homes currently hold four stars. The rating is the state's — we do not rate facilities.

Has Brookdale New Hope been penalized by North Carolina regulators?

No. DHSR reports no administrative penalties for Brookdale New Hope in the last 36 months — the period the state publishes — and the facility's own DHSR record states it has not received any penalties in the last three years.

That is a good sign, not a guarantee. Inspection findings below the penalty threshold still appear as Statements of Deficiencies, covered in the next section. Check the current penalty listing before you sign.

What have state inspections found at Brookdale New Hope?

DHSR has posted 25 inspection documents for Brookdale New Hope since 2014: 12 Statement(s) of Deficiencies, 5 "No Deficiencies Cited" result(s). The most recent posted entry is a Constr Biennial Follow-up dated 6/3/2025 (No Deficiencies Cited).

1 of the posted entries are complaint investigations. Statements of Deficiencies document rule violations found by DHSR; Corrective Action Reports are the county DSS equivalent. Open the PDFs — the left column is what inspectors found, the right column is the facility's plan of correction. Our guide to reading a DHSR inspection report walks through one.

Does Brookdale New Hope offer memory care?

Not as a licensed unit. Brookdale New Hope does not appear on DHSR's Special Care Unit listing, so it has no beds licensed for secured Alzheimer's/dementia care; residents with mild memory loss may live there, but a secured memory care setting would mean a different community.

North Carolina has no separate memory-care license. A Special Care Unit must add dementia-trained staff, unit staffing, a secured environment and a written disclosure statement. Ask for that statement and compare it with what the tour guide tells you. Browse all licensed Special Care Units.

Where is Brookdale New Hope located in Gastonia, NC?

Brookdale New Hope is at 1680 South New Hope Road, Gastonia, NC 28054, in Gaston County. ZIP 28054 takes in Robinwood, New Hope. The nearest major hospital is CaroMont Regional Medical Center.

6 other licensed adult care homes are in Gastonia. Veterans in the area are served by the Salisbury VA Health Care System (W.G. (Bill) Hefner VA Medical Center) and the VA Charlotte health care centers. See assisted living in Gastonia.

Other licensed adult care homes in Gastonia

• Morningside of Gastonia — 105 beds, 28 SCU beds, 4 of 4 (103.50)
• Brookdale Robinwood — 89 beds, 3 of 4 (91.50)
• Brookdale Union — 78 beds, 1 of 4 (76.75)
• Terrace Ridge Assisted Living — 74 beds, 24 SCU beds, 3 of 4 (99.50)
• Rosewood Assisted Living — 48 beds, 4 of 4 (104.50)

How much does assisted living cost near Brookdale New Hope in Gastonia?

Assisted living in Greater Charlotte typically runs $4,200-$5,800/mo in 2026; Gastonia generally prices toward the lower end of the metro range. Brookdale New Hope's own rates are not published by the state — ask for a written rate sheet for your parent's specific room and care level.

Lower-income residents may qualify for State/County Special Assistance through the county Department of Social Services — a cash supplement toward room and board that is not Medicaid, though SA recipients are automatically Medicaid-eligible; an SA/SCU track applies in Special Care Units. Veterans and surviving spouses may qualify for VA Aid & Attendance. See assisted living costs in Gastonia.

How should families evaluate Brookdale New Hope before choosing it?

Start with Brookdale New Hope's public DHSR record — the star rating, the latest Statement of Deficiencies and any penalties — then tour twice, once unannounced near a mealtime, and get the rate sheet and residency agreement in writing before you commit.

What this facility's record suggests asking

• Ask how the 1 complaint investigation(s) on file were resolved.
• Ask what happens if your parent later needs secured memory care — a move to another community is likely.
• Confirm the license number on the certificate posted in the lobby matches HAL-036-013.

Questions for any tour

• What care needs would require a resident to move to a nursing home?
• Do you have dementia-trained staff on every shift, as North Carolina requires in a Special Care Unit?
• Can I see your most recent DHSR Statement of Deficiencies and your plan of correction?
• What is included in the base monthly rate, and what triggers a higher care-level charge?
• How much notice do you give before a rate increase or a discharge?
• What is the overnight caregiver-to-resident ratio, and is it the same in the Special Care Unit?

Is Brookdale New Hope an assisted living facility or a nursing home?

Brookdale New Hope is an assisted living facility — in North Carolina terms, a licensed adult care home — not a nursing home; it provides personal care, medication help and supervision rather than round-the-clock skilled nursing.

Last verified: October 2026