Adult care home · Charlotte, Mecklenburg County · 95 beds · 25 memory care (SCU) beds · DHSR 3-star
Sunrise on Providence is a North Carolina-licensed adult care home (license HAL-060-165) in Charlotte with 95 beds, 25 of them in a licensed Special Care Unit. Below is its public state record — license, star-rating history, posted inspections and penalties — plus local cost context and what to ask on a tour.
| Licensing agency | NC DHHS Division of Health Service Regulation (DHSR), Adult Care Licensure Section |
|---|---|
| License # | HAL-060-165 |
| License type | Adult Care Home — 10A NCAC 13F (7 or more beds) |
| Licensee (legal name) | AL I/Providence Senior Housing Opco, LP |
| Licensed beds | 95 |
| Special Care Unit beds | 25 of 95 beds licensed for Alzheimer's/dementia care |
| Status | Active — on DHSR's current Adult Care Home listing (as of 07/2026); license expires 31-Dec-26 |
| First licensed | Not published in DHSR's public listing; DHSR star-rating file begins 2009 |
| DHSR star rating | 3 of 4 stars — score 90.00, issued August 22, 2025 after a monitoring visit |
| Enforcement / penalties | 1 penalty item(s), $2,000 total, in the last 36 months (see below) |
| Address | 5114 Providence Road, Charlotte, NC 28226 |
| County | Mecklenburg County |
| Phone (DHSR listing) | (704) 365-5252 |
| State record | DHSR inspections, ratings and penalties for this facility → |
Yes. Sunrise on Providence holds North Carolina adult care home license HAL-060-165 from the DHSR Adult Care Licensure Section and appears on the state's current licensed listing, with 95 beds at 5114 Providence Road in Charlotte. At 95 licensed beds it is the 14th-largest of 39 adult care homes in Mecklenburg County.
The licensee of record is AL I/Providence Senior Housing Opco, LP. An adult care home is North Carolina's assisted living license: personal care, medication administration and supervision under 10A NCAC 13F — not 24-hour skilled nursing, which requires a nursing home license under 10A NCAC 13D.
Sunrise on Providence's current DHSR star rating is three stars (score 90.00), issued August 22, 2025 after a monitoring visit. That is up from two stars on the previous rating.
North Carolina rates every adult care home 0-4 stars from inspection points (100 base points, plus merits for rule-exceeding performance and minus demerits for violations); four stars requires 100+ points on two consecutive annual surveys. In Mecklenburg County, 13 of 39 rated adult care homes currently hold four stars. The rating is the state's — we do not rate facilities.
| Issued | Stars | Score | Merits | Demerits | Based on |
|---|---|---|---|---|---|
| 2025-08-22 | 3 | 90.00 | 2.50 | 0 | Monitoring Visit |
| 2025-06-12 | 2 | 87.50 | 0 | 10.00 | Monitoring Visit |
| 2024-12-16 | 3 | 97.50 | 3.50 | 6.00 | Annual Inspection |
| 2023-01-19 | 3 | 105.50 | 5.50 | 0 | Annual Inspection |
| 2021-10-01 | 1 | 71.00 | 2.50 | 0 | Monitoring Visit |
| 2021-04-08 | 0 | 68.50 | 2.50 | 0 | Monitoring Visit |
Yes. DHSR's 36-month penalty listing shows 1 penalty item(s) totaling $2,000 for Sunrise on Providence under G.S. 131D-34, in the area(s) of Health Care.
Penalties are imposed for the most serious violations — level A1/A2 findings that caused or risked serious harm, or violations left unabated. A paid or settled penalty does not mean the issue recurred; ask the administrator what was changed and read the linked report.
| Inspection | Rule area cited | Level | Amount | Imposed | Status |
|---|---|---|---|---|---|
| 5/15/2025 | 10A NCAC 13F .0902(b) Health Care | A1 | $2,000.00 | 11/7/2025 | Paid in Full |
DHSR has posted 23 inspection documents for Sunrise on Providence since 2014: 10 Statement(s) of Deficiencies, 5 "No Deficiencies Cited" result(s), and 1 county DSS Corrective Action Report(s). The most recent posted entry is a DSS Complaint Investigation dated 5/15/2025 (Corrective Action Report with Plan of Correction).
5 of the posted entries are complaint investigations. Statements of Deficiencies document rule violations found by DHSR; Corrective Action Reports are the county DSS equivalent. Open the PDFs — the left column is what inspectors found, the right column is the facility's plan of correction. Our guide to reading a DHSR inspection report walks through one.
| Date | Inspection | Result |
|---|---|---|
| 5/15/2025 | DSS Complaint Investigation | Corrective Action Report with Plan of Correction |
| 5/15/2025 | DSS Complaint Investigation | Corrective Action Report |
| 10/31/2024 | ACLS Annual | Statement of Deficiency with Plan of Correction |
| 4/29/2024 | Constr Biennial Follow-up | No Deficiencies Cited |
| 2/13/2024 | Constr Biennial | Statement of Deficiency |
| 8/2/2023 | Constr Biennial | Statement of Deficiency |
| 11/6/2020 | ACLS Follow-up | No Deficiencies Cited |
| 7/28/2020 | ACLS Complaint | Statement of Deficiency with Plan of Correction |
| 7/28/2020 | ACLS Complaint | Statement of Deficiency |
| 1/15/2020 | Constr Biennial | Statement of Deficiency |
We can line up its DHSR record next to two or three comparable licensed homes and help schedule tours — at no cost to your family.
Talk to an advisor free →Yes. DHSR's Special Care Unit listing shows 25 of Sunrise on Providence's 95 beds licensed for Alzheimer's/dementia care — a secured memory care neighborhood inside the adult care home, with the rest of the building serving assisted living residents.
North Carolina has no separate memory-care license. A Special Care Unit must add dementia-trained staff, unit staffing, a secured environment and a written disclosure statement. Ask for that statement and compare it with what the tour guide tells you. Browse all licensed Special Care Units.
Sunrise on Providence is at 5114 Providence Road, Charlotte, NC 28226, in Mecklenburg County. ZIP 28226 takes in Piper Glen, Carmel. The nearest major hospitals are Atrium Health Carolinas Medical Center and Novant Health Presbyterian Medical Center.
29 other licensed adult care homes are in Charlotte. Veterans in the area are served by the Salisbury VA Health Care System (W.G. (Bill) Hefner VA Medical Center) and the VA Charlotte health care centers. See assisted living in Charlotte.
Assisted living in Greater Charlotte typically runs $4,200-$5,800/mo in 2026 and memory care $5,400-$7,200/mo; Charlotte generally prices near the middle of the metro range. Sunrise on Providence's own rates are not published by the state — ask for a written rate sheet for your parent's specific room and care level.
Lower-income residents may qualify for State/County Special Assistance through the county Department of Social Services — a cash supplement toward room and board that is not Medicaid, though SA recipients are automatically Medicaid-eligible; an SA/SCU track applies in Special Care Units. Veterans and surviving spouses may qualify for VA Aid & Attendance. See assisted living costs in Charlotte.
Start with Sunrise on Providence's public DHSR record — the star rating, the latest Statement of Deficiencies and any penalties — then tour twice, once unannounced near a mealtime, and get the rate sheet and residency agreement in writing before you commit.
Sunrise on Providence is an assisted living facility — in North Carolina terms, a licensed adult care home — not a nursing home; it provides personal care, medication help and supervision rather than round-the-clock skilled nursing.
| Sunrise on Providence is… | …and is not |
|---|---|
| A DHSR-licensed adult care home (10A NCAC 13F), license HAL-060-165 | A nursing home — no 24-hour skilled nursing license (10A NCAC 13D) |
| Licensed for 25 Special Care Unit (dementia) beds | A separate memory-care license — North Carolina does not issue one |
| Rated three stars by the state (score 90.00) | Rated or ranked by Charlotte Senior Advisor |
| Eligible to accept State/County Special Assistance if it chooses | Paid for by Medicaid room and board — SA is a separate cash supplement |
Every listing on this page comes from the North Carolina Department of Health and Human Services, Division of Health Service Regulation (DHSR): the DHSR Adult Care Licensure Section's Adult Care Home and Family Care Home listings (as of 07/2026), its Special Care Unit listing (as of July 30, 2026), the Facility Inspections, Ratings and Penalties search (star ratings and posted inspections), and the 36-month penalty listing. Counties covered: Mecklenburg, Cabarrus, Gaston, Union and Iredell (North Carolina side of the metro).
Only facilities on DHSR's current licensed listings are shown. Star ratings, inspection results and penalties are the state's own records — Charlotte Senior Advisor does not rate, rank or score facilities, and no facility pays to be listed. We refresh from DHSR quarterly.
Last updated: October 23, 2026 · DHSR facility listings
Last verified: October 2026
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